ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "#47 Delegation, ROI, and authentic client interactions in call centers with Richard Blank"
Episode Synopsis
In this episode, Richard Blank shares his journey to Costa Rica and the development of his call center business. He discusses the significance of delegation, internal growth, and the balance between people, clients, and technology. Richard emphasizes ROI, training, and authentic interactions, offering insights on maintaining productivity and long-term client relationships.
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