246 - How New York Life Is Using AI to Transform Careers: Joanne Rodgers (CHRO, New York Life)

08/08/2025 1h 0min

Listen "246 - How New York Life Is Using AI to Transform Careers: Joanne Rodgers (CHRO, New York Life)"

Episode Synopsis

Joanne Rodgers, CHRO of New York Life, joined us on The Modern People Leader to share how her 30-year journey at the company led her from securities regulation to the C-suite. We talked about the DNA of New York Life’s culture, how they’re rolling out AI tools company-wide, and why HR must lead the charge in this era of transformation.---- Sponsor Links:🔗 Request a demo of Workleap.🔗 Get your free 30-day Synthesia account.MPL Links:🔗 Buy your ticket for MPL Live New York.🔗 Go sign up for MPL Build.---- (06:51) Joanne’s Career Journey: From Securities Regulator to CHRO(09:43) Career Hub and Recognizing Hidden Potential in Employees(11:46) What is New York Life? Products, Distribution, and Secret Sauce(12:53) Innovation at a 180-Year-Old Company(14:25) Culture at New York Life: Relationship-Centric and Supportive(16:31) Formal & Informal Structures That Fuel Career Growth(19:10) Empowering Your Growth: The Ecosystem (Performance, AI, Career Hub, Leadership)(22:13) Real-World Use of Eightfold AI for Internal Mobility(24:19) Why Skills Visibility Drove the AI-Powered Career Hub(26:42) Metrics of Success and Anecdotal Wins from Gig Projects(28:40) Younger Talent, AI Anxiety, and Supporting New Grads(30:53) AI Tools, Mindset Shift & Connor Grennan’s Influence(33:44) Organizational AI Readiness and Excitement(34:54) Governance, Training, and AI Adoption at Sale(37:48) ELT Buy-In: How Senior Leadership Went All-In on AI(41:50) Net New Skills, AI Champions, and Future-Proofing with Career Hub(44:04) The HR Role in AI Transformation(46:24) 2025 Priorities: Empowering Growth as a Fully-Integrated Ecosystem(47:58) AI Coaching for Leadership Development(50:28) Advice to HR Leaders on Starting Their AI Journey---- 📬 Subscribe to our weekly newsletter to get episode recaps💡 Follow The Modern People Leader on LinkedIn😊 Follow Daniel Huerta on LinkedIn😊 Follow Stephen Huerta on LinkedIn

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