How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4

The Mistakes That Shaped Me
27/08/2020 19 min Temporada 6 Episodio 4
How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4

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Episode Synopsis

In this final episode of the Empathy in CX series, brought to you by our friends at Genesys, we speak to Jessica Rix, Head of Customer Interactions at Sunsuper to explore the work they’re doing to deliver more meaningful, authentic and empathetic customer experiences at scale. Hosted on Acast. See acast.com/privacy for more information.

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