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Listen "Ep. 5: Providing a Unique Client Experience w/ Amanda Runia"
Episode Synopsis
Hi, Friends!
This week, I'm welcoming another guest to the show - Amanda Runia, an ex-accountant and CPA turned business strategist and Quickbooks Online specialist. I talk about the mistake I made in the early days of my business: not providing a personalized and unique client experience. Amanda discusses her "superpower" approach to crafting a client experience in her business and shedding the one-size-fits-all mantra of business. We share how we initially determine a client's needs in a service-based business, the importance of building trust in a business relationship, and how our own mental health and honesty around the ideal client "fit" play a pivotal role in providing the best customer service and client experience. Amanda also mentions organizational psychologist and author Adam Grant and his work in approaching life - and business! - like a scientist; learn more at instagram.com/adamgrant.
ps. Thank you so much for listening & supporting the podcast so far!! ilysm (:
Follow Amanda and her great work at In-House Ally on her website at https://www.in-houseally.com/.
IG: instagram.com/inhouseally
Mail: [email protected]
Connect with me:
FB: Facebook.com/lapaixphoto
IG: instagram.com/lapaixphoto
Mail: [email protected]
Website: lapaixphoto.com
--- Support this podcast: https://anchor.fm/jaicelyn-shakespaere/support
This week, I'm welcoming another guest to the show - Amanda Runia, an ex-accountant and CPA turned business strategist and Quickbooks Online specialist. I talk about the mistake I made in the early days of my business: not providing a personalized and unique client experience. Amanda discusses her "superpower" approach to crafting a client experience in her business and shedding the one-size-fits-all mantra of business. We share how we initially determine a client's needs in a service-based business, the importance of building trust in a business relationship, and how our own mental health and honesty around the ideal client "fit" play a pivotal role in providing the best customer service and client experience. Amanda also mentions organizational psychologist and author Adam Grant and his work in approaching life - and business! - like a scientist; learn more at instagram.com/adamgrant.
ps. Thank you so much for listening & supporting the podcast so far!! ilysm (:
Follow Amanda and her great work at In-House Ally on her website at https://www.in-houseally.com/.
IG: instagram.com/inhouseally
Mail: [email protected]
Connect with me:
FB: Facebook.com/lapaixphoto
IG: instagram.com/lapaixphoto
Mail: [email protected]
Website: lapaixphoto.com
--- Support this podcast: https://anchor.fm/jaicelyn-shakespaere/support
More episodes of the podcast The Mistakes I've Made, So You Don't Have To
Ep. 7: Outsourcing, Everyone's Doing It!
17/09/2021
Ep.1: The Comparison Game
05/06/2021
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