Learner surveys get a hard wrap: at best they're a waste of time, at worst they actually mislead us. But what if we just did them well?  This week on The Mind Tools L&D Podcast, Gemma and Ross G are joined by Dr Will Thalheimer to discuss the second edition of Performance-Focused Learner Surveys – a book so exciting that Will wrote it twice!  We discuss:   why most learner surveys suck, despite L&D pros insisting they want to evaluate learning   how to create effective questions that give you actionable insights  why learner surveys are 'pure sex'.   You can buy the book here: tier1performance.com/performance-focused-learner-surveys/   In WILTW, Will recommended The Extended Mind by Annie Paul.  Ross G discussed the logistics of how 1st and 2nd-class stamps are managed by the Post Office: lbc.co.uk/radio/special-shows/the-mystery-hour/culture/what-is-the-real-difference-between-first-and-seco/  For more from Will, see: worklearning.com  Will's now working at Tier1 Performance: tier1performance.com/   For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.    Connect with our speakers     If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:  Gemma Towersey - @gemmatowersey  Ross Garner - @rossgarnerMT  Will Thalheimer – @WillWorkLearn 

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