In this episode JP and Ken discuss: The importance of having a positive cultureBe Authentic to yourself, and the businessDo not lie about what culture you have, your consumers will find out and it could cost youMission, Vision, and Service StandardsWhy Service Standards are so importantWhy you should have your staff INVOLVED.if your staff feels like they are making a difference, pioneering something, they will promote, attract people, and put all their efforts in. Make your employees feel like a Team MemberThe Brand Personality imitates that of the CEO / OwnerRecognize your strengths and weaknessesEven once the culture and strategy is in place, you have to maintain it.Have a solid foundationBe reflective of current times, always. Stay up to date!!Having good Service Standards allow you to sell your business for more; it brings value.Connect with Ken Bator:WebsiteFacebookLinkedInInstagramYouTubeTwitterEBOOKArticlesConnect with your host, JP:TwitterInstagramFacebookWebsiteShow:LinkedInEmail: [email protected]: 1-833-890-8878THANK YOU TO OUR SPONSOR:Kwadwo Kyeremanteng Solving HealthcarePodcastInstagramTwitterFacebook 

Ver todos los episodios