Reducing Risk - Impact of complaints - Part 1

The Medical Protection New Zealand podcast
05/10/2025 45 min
Reducing Risk - Impact of complaints - Part 1

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Episode Synopsis

If you have ever been the subject of a complaint, even a minor one, you will understand just how difficult they can be to cope with.  If you’ve never had a complaint, statistics would indicate that it’s a matter of when, not if.  Most clinicians experience similar reactions to complaints. In this first of a three part series we explore the personal impact of complaints on us as clinicians. 

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