In this episode of The Mayor Feinen Podcast, Mayor Deb Feinen sits down with Jeremy Schultz from the Public Works Department to introduce Champaign’s new Brightly Citizen Portal. This new system replaces the former SeeClickFix platform and gives residents an easier, faster way to report issues like potholes, downed trees, parking concerns, and more.Jeremy walks listeners through how the system works, what kinds of issues you can report, and how Brightly helps City staff respond more efficiently. They also discuss the benefits of asset tracking, data-driven decision making, and how residents can stay connected and informed about the services they rely on every day.Whether you’ve used SeeClickFix in the past or are new to reporting city maintenance issues, this episode will get you up to speed on how Brightly is improving service delivery in Champaign.

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