This episode's interview is with Mignon Francois, the Founder, CEO, and Director of Joy at The Cupcake Collection. She is also a National Best-Selling Author.She shares stories and advice based on her management experiences, including the importance of:Ensuring your people understand their valueListening to your employees and trying to understand the desires of their heartUnderstanding the power of your wordsSpeaking life into your employeesShe answers the same questions as each podcast guest:How do your values impact your management philosophy?Who or what has had the most impact on your management style?What book has made the biggest impact on you?

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