In this Luxury of Choice Interview show, Steve talks to Anthony Stears, The Telephone Assassin. Anthony is a leading expert on Telephone Engagement, specialising in helping businesses to improve customer service and sales results via the telephone.  They discuss:How to get more appointments using the phoneWhat are the " 3P's" of proactive telephone useThe importance of preparation and research before picking up the phoneHow to handle voicemail. What cold calling still can be effectiveAnthony is based in Berkshire, UK, and delivers training to technical sales teams in markets such as pharma, software, banking and IT. He is also an accomplished public speaker. Anthony's website : https://www.anthonystears.co.uk/Anthony's LinkedIn page : https://www.linkedin.com/in/anthony-stears/Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: [email protected] The trainers on LinkedIn: Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/ Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/george james training website https://georgejames-training.com/

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