In this episode of the Lo-Down, I sit down with Neil Shah, who brings 25 years of experience in the hospitality industry and now owns 10 hotels. We dive into his journey from hotel management to ownership and what it really takes to build and operate successful hospitality businesses.Neil breaks down the differences between independent, soft-branded, and flagged hotels, and shares the pros and cons of each. We also talk about the importance of guest experience, team retention, and having a long-term vision when it comes to portfolio growth.He shares how his financing strategies have evolved over time, what he looks for in investment partners, and why treating real estate like a serious business is key. If you're interested in hospitality or want to scale in real estate, there’s a ton of value in this one.💥 If you got value from this episode, please share it with a friend who's interested in real estate or hospitality, and don’t forget to subscribe so you don’t miss the next one. Please give a thumbs up or 5 Star Review for the Podcast.-----👥 Connect with Neil Shah: Website: www.inntechhospitality.com Instagram: https://www.instagram.com/nilang007/ LinkedIn: https://www.linkedin.com/in/nilangs/🚀 Let’s Connect: Instagram: https://www.instagram.com/lorenzo.mercado_ Website: https://www.mercasaventures.com-----🔔 Subscribe for weekly episodes on Real estate, Business, and Taking Action: https://www.youtube.com/@Lorenzo.Mercado 🎙️ Podcast on Apple: https://podcasts.apple.com/us/podcast/the-lo-down/id1764777761 🎙️ Podcast on Spotify: https://open.spotify.com/show/1YjwXXjvFT3mqve6uMF983?si=d2501028127246f3----Chapters00:00Introduction to Neil Shaw and His Portfolio02:45Understanding Hotel Branding: Independent, Soft, and Flagged05:55Pros and Cons of Different Hotel Types08:48Transitioning Between Hotel Types11:59Starting in Hospitality: Neil's Journey15:08Key Traits for Potential Hotel Partners18:10The Importance of Guest Experience20:55Mindset Shift: From Manager to Owner24:06Common Pitfalls for New Hotel Owners26:12Building a Serious Business Structure27:32Effective Management and Staff Retention30:43Challenges in Scaling Operations34:48The Importance of Patience in Growth37:28Evolving Financing Strategies40:51Navigating Market Opportunities43:31Long-Term Vision and Portfolio Management45:09Defining the Ideal Investment Criteria47:38Unique Experiences in Hospitality50:09Final Words of Wisdom for Aspiring Investors

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