Listen "Jodi Joyce"
Episode Synopsis
Jodi Joyce is a prominent healthcare leader with extensive experience in both clinical and executive roles.
Jodi’s career progression, from her frontline experience in nursing to pursuing an MBA at Stanford Business School, has been guided by her leadership principles. Her focus on quality and safety in care, encapsulated by the principle ‘what you measure, you manage,’ has significantly impacted the healthcare sector. She emphasizes the balance between financial performance and quality care, stressing that leaders must pay attention to both to achieve meaningful outcomes.
The conversation delves into Jodi’s leadership at UnityCare, a CHC serving under-resourced populations, including unhoused patients. Joining UnityCare just before the COVID-19 pandemic, Jodi faced unprecedented challenges. She led her team through crisis management, focusing on infection control, cash flow maintenance, and staff role repurposing. Her strategic approach, centered on key metrics and goal-setting, ensured UnityCare not only survived but thrived.
Jodi’s commitment to leadership development and her vision for the future of CHCs underscores the importance of innovation, resilience, and a steadfast dedication to serving the community.
Jodi’s career progression, from her frontline experience in nursing to pursuing an MBA at Stanford Business School, has been guided by her leadership principles. Her focus on quality and safety in care, encapsulated by the principle ‘what you measure, you manage,’ has significantly impacted the healthcare sector. She emphasizes the balance between financial performance and quality care, stressing that leaders must pay attention to both to achieve meaningful outcomes.
The conversation delves into Jodi’s leadership at UnityCare, a CHC serving under-resourced populations, including unhoused patients. Joining UnityCare just before the COVID-19 pandemic, Jodi faced unprecedented challenges. She led her team through crisis management, focusing on infection control, cash flow maintenance, and staff role repurposing. Her strategic approach, centered on key metrics and goal-setting, ensured UnityCare not only survived but thrived.
Jodi’s commitment to leadership development and her vision for the future of CHCs underscores the importance of innovation, resilience, and a steadfast dedication to serving the community.
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