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Listen "Using AI To Improve The Customer Experience"
Episode Synopsis
First up, in The My Take Section, I talk about new data that reveals how struggling homeowners are surviving COVID-19.
From there, In The Spotlight Section Special Guest Ashish Bisaria, EVP and Global Head of the Customer Experience practice at Firstsource, talks about how AI tools can improve the customer experience.
Check out the conversation here:
From there, In The Spotlight Section Special Guest Ashish Bisaria, EVP and Global Head of the Customer Experience practice at Firstsource, talks about how AI tools can improve the customer experience.
Check out the conversation here:
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