Giving and receiving feedback is one of the most critical yet difficult skills in leadership. Many leaders avoid giving honest feedback, and even more struggle to receive it without defensiveness. But what if feedback didn’t have to feel so uncomfortable?In today’s episode, we’re joined by Joe Hirsch, a communication expert, speaker, and author of The Feedback Fix. Joe introduces his Feed Forward approach—transforming feedback from a dreaded conversation into a tool for growth. He shares strategies on how to foster a feedback culture, filter out bad feedback, and turn tough conversations into learning moments.In this episode, you will learn:Why leaders struggle with giving and receiving feedbackHow to shift feedback conversations from blame to partnership The science behind why feedback triggers defensivenessHow to ask for better feedback and become a feedback magnetThe Feed Forward approach to make feedback feel empowering, not punishingTimestamps:00:01 – Introduction to Joe Hirsch 01:07 – Why Feedback is Hard (But Necessary) 03:56 – Becoming a Feedback Magnet 05:39 – Joe’s Personal Story: Why Feedback Became His Life’s Work 09:25 – What is Feed Forward? 11:44 – How to Deliver Feedback Without Causing Defensiveness 16:13 – What to Do When People Resist Feedback 18:12 – Creating a Feedback Culture in Teams 20:07 – How to Normalize Feedback in the Workplace 24:12 – The Neuroscience of Learning from Mistakes 28:24 – How to Filter Good vs. Bad Feedback 32:21 – The Danger of Asking Too Many People for Feedback 35:31 – What to Do When Feedback Hurts 39:48 – How to Apply Feedback Effectively 41:25 – The Role of AI in FeedbackResources Mentioned in This Episode:The Feedback Fix by Joe Hirsch – Amazon Link Joe Hirsch’s Website – https://www.joehirsch.me Marshall Goldsmith (Author of What Got You Here Won’t Get You There) – Website Amy Edmondson on Intelligent Failure – Harvard Business ReviewThe Fearless Organization by Amy Edmondson – Amazon LinkPodcast Contact Information:Website: www.learnit.com  Email: [email protected]  Follow us on LinkedIn and Instagram for more updates. 

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