Welcome to The Learn-It-All Podcast’s 11 Skills AI Will Never Replace-- our 11-part special series exploring the essential human skills that AI cannot replicate. With the start of the new year, we’re all facing unprecedented technological disruption and workplace transformation. To help you thrive in this new landscape, we’ve leveraged a study from MuchSkills that analyzed data from 28,000 professionals to identify the capabilities that will make you irreplaceable in an AI-enhanced workplace.    Each week, dive deep into one critical skill, providing you with actionable strategies, expert insights, and Learnit’s proprietary frameworks to future-proof your career. This series isn't just about adapting to change – it's about mastering the unique human abilities that will define leadership success in the age of AI.   Building Trust in the AI Era Is your organization struggling with employee burnout, productivity, and engagement? Research shows these challenges can be solved by focusing on one fundamental element: trust. But in an era of increasing skepticism and AI-driven change, how do leaders build genuine trust? In this episode of The Learn-It-All Podcast’s 11 Skills AI Will Never Replace series, hosts Damon Lembi and Dr. Mickey Fitch-Collins discuss the science and practice of building trust in modern organizations. Through personal stories and research-backed insights, they explore how trust serves as a competitive advantage and why it's more crucial than ever in an AI-accelerated workplace.   This Episode Covers: The three pillars of trust in the workplace: empathy, competence, and authenticity - with empathy serving as the foundation How high-trust environments lead to 75% less stress, 40% less burnout, 50% higher productivity, and 13% fewer sick days The "trust bank account" concept and why making regular deposits through consistent, dependable behavior is essential Practical strategies for saying "no" professionally while maintaining trust and managing workload Why advocating for team members is one of the most powerful ways leaders can demonstrate trust How customer loyalty and brand engagement significantly increase when employees work in high-trust environments The importance of being authentic and showing up as a "whole person" rather than just a title or role  Episode Highlights 00:00 – Introduction: Why Trust Matters – Damon and Mickey introduce the importance of trust and why it is a critical skill for career success. 02:00 – Defining Trust in the Workplace – A breakdown of trust as predictability, dependability, and integrity. 03:30 – A Personal Story of Trust Gone Wrong – Mickey shares a real-life leadership misstep that resulted in a trust breakdown and what she did to fix it. 06:00 – The Three Pillars of Trust – Empathy, competence, and authenticity: the foundation of trust in professional relationships. 10:00 – Practical Ways to Build Trust Out Loud – How to demonstrate trust through dependability, follow-through, and advocacy. 12:00 – The Science of High-Trust Workplaces – Research-backed statistics on how trust reduces stress, boosts productivity, and enhances engagement. 18:00 – Saying No Professionally to Maintain Trust – Why high performers need to set boundaries and how leaders can avoid overburdening top talent. 20:00 – How High-Trust Organizations Outperform Competitors – The business case for trust, from employee retention to customer...

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