‘Everybody experienced stresses due to Covid…what was interesting is the organizations that had been practicing Lean, this Lean thinking really enabled them to adapt quickly. I noticed folks leveraging…root cause, problem solving tools, using the PDCA problem solving framework to test and experiment and learn and adjust …that just started happening in meetings - they were grabbing fishpond diagrams and doing 5Ys and making decisions. And they saw it really being applied outside of a scripted Lean project.’
Catch up on our final podcast episode of this series featuring Callie Woodward, Lean Transformation Consultant with the Leading Edge Group, who shares her experience of the positive change Lean can bring to Local Government organizations.

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