Welcome to The kbbreview Podcast, your host as always is Andy Davies.This is episode 17 of Season Two and we’ve got a very special guest today as we tackle the often uncomfortable subject of online retail.We're talking to the CEO of one of the biggest online bathroom retailers – James Hickman of Plumbworld.He’s a fascainting guy and he’s very candid and measured about his views on the showrooms vs online debate but he’s also got a lot of insight into how people shop online and, in particular, just how much people really do look around showrooms and then buy online.And if you’re not a bathroom person then don’t worry, everything in here is very applicable across the whole of kbb world. Essential listening.You can find out more about Plumbworld here.And don't forget that the best way to listen to this podcast is through an app on your phone such as Apple Podcasts. It’s all free and it means you can subscribe so you don’t miss future episodes, see all the previous ones and, of course, you can listen on the go.And if you enjoy these shows please rate and review us as it really encourages other people to give us a try.Simply search ‘kbbreview’ - all one word - in your app and you’ll find us.  Hosted on Acast. See acast.com/privacy for more information.

Ver todos los episodios