Send us a textIn Episode 20 Jon & Joe Wrap Up Their 5-Part Series on "The Business of Being  A Contractor" The episode covers the process of completing a project which has several critical steps which include final inspections, punch list, warranty info, operation and maintenance manuals, lien releases and final payment. They also discuss the collection of client feedback and maintaining good relations for future projects and referrals. They end the episode with a brief recap of all 5 parts of the series.Chapters01:16:13 Project Completion and Delivery01:26:21 Punch List Walk and Final Inspections04:09:13 Closeout Docs06:45:09 Final Payment and Lien Waivers09:17:03 Post Completion Follow Up09:24:28 Managing Post Completion Warranty Wrap Up11:51:29 Client Feedback Collection15:24:13 Saving the Referral16:38:13 Recap of Entire 5 Part SeriesHashtags#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand Keywords general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand buildingTakeaways* Learn about how the punch-list and final inspections unfold.* Learn about closeout docs, what is included and in what form.* Learn about the role that lien waivers play in processing final payments.* Learn about how to handle the warranty period in a way that sets you up for success in getting the client referral and keeping the relationship in good standing.* Find out how requesting client feedback can actually lead toa referral even when everything didn't go smoothly.* Listen to a brief recap of the 5 part series and how you can source the information in a written form as well.

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