Yes, you betcha it's Friday and Episode 7 is here!This week's podcast on “The Journey to Conscious Healthcare” features Heather Jesshope, Specialist Support Coordinator and Team leader at Assured Home Care. This weeks podcast is called “An Occupational Therapists take on the Do's & Don'ts of Support Coordination”Today we discuss:- Support Coordinators work for the love for human connection - How Occupational Therapists can help out participants by taking a genuine interest in their lives and caring for them - The importance of finding meaningful things participants care about- How important stability is when participants are going through a transition phase such as moving out of home - Prioritisation! Don’t tackle all a participants needs at once- Using a guiding framework helps you as an SC- How breaking down tasks piece by piece makes a task significantly easier (OT insight)- Transparency & how important giving feedback to therapists is about their reports- Boundaries blurred...what the! How confusing!- The rise and importance of Occupational Therapists and Developmental Educators in the NDIS - The ‘OT Centric’ nature of the NDIS and how it impacts waitlists and participants as a whole- Telehealth’s impact on participants and how it assists rural participants - The difficulty of adapting to change in rules or regulations from the NDIA- Does the NDIS answer their phone or emails?- Boundaries set you free!- Being willing to change a move on from a participant or workplace if the fit isn’t right - Geographical challenge of finding services for participants - Support Coordinator Burnout- Heather’s dream for the disability sector 20 years in the future Thought provoking ideas and conversations:*How did lived experience of knowing someone with a disability change your outlook on Support Coordination?*How do you manage participants expectations with service providers who sit outside your control? *How important is knowing and operating within boundaries as a Support Coordinator?*How can early intervention help increase quality of life for participants? *How do you differentiate work-life from home-life?*What gives you meaning and purpose in life? Special Mentions:Daisy Sumersford (prior episode)Sian Williams Kate Turnbull Aaron Byrne - National Disability Insurance Agency Scott Willis - Australian Physiotherapy Association  Sam Paior - The Growing Space Linda Reynolds - MP#SupportCoordination #NDIS #OccupationTherapy #TheDosAndDontsOfSupportCoordination #TheJourneyToConsciousHealthcare #CHSA

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