In this episode, hosts Paul and Chandra, along with guests Peggy Christensen, Rachelle Fettig, and Darren Young, dive into the process of interviewing and identifying top talent for Business Analyst (BA) roles within the JD Edwards (JDE) community. The discussion highlights the importance of skills such as problem-solving, attention to detail, communication, documentation, teamwork, emotional intelligence, and curiosity. The group shares their interview strategies, including assessing candidates’ documentation habits and problem-solving abilities, handling difficult situations with unhappy customers, and using lighthearted icebreakers to put interviewees at ease. They also emphasize evaluating candidates’ genuine interest in the company and position and discuss how body language and enthusiasm can reflect a person's fit for the role.  01:06 Documentation Practices 05:15 Customer Conflict Resolution Skills  08:57 Are you a dog person or a cat person?  13:21 Curiosity Counts  18:30 Ice Breakers and Interview Atmosphere  24:14 Questions BAs Should Ask Employers  28:00 Midwesternism of the Day  Resources:  If you have concerns or feedback on this episode or ideas for future episodes, please contact us at [email protected]   

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