The ITSM Practice: Elevating ITSM and IT Security Knowledge

Por: Luigi Ferri
Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals!


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LinkedIn: https://www.linkedin.com/in/theitsmpractice/
Youtube: https://www.youtube.com/@theitsmpractice
Website: http://www.theitsmpractice.com
125 episodios disponibles

Latest episodes of the podcast The ITSM Practice: Elevating ITSM and IT Security Knowledge

BSI Grundschutz: Inside the Technical Measures – Part 2 16/12/2025
BSI Grundschutz: The Hidden Gatekeeper - Part 1 09/12/2025
Without a Service Management Office, ITSM Is Just Theatre 02/12/2025
From Cost to Value: Financial Modelling for ITIL Services 25/11/2025
Trust vs Tech: Why Regional Banks Are Falling Behind 18/11/2025
BSI C5 vs NIST 800-53: Smart Compliance for Banks 11/11/2025
What Is the AICM Framework for AI Compliance? 04/11/2025
Process Mining in ITSM: Hidden Workflows Revealed 28/10/2025
How to Build IT Accountability with SoD (ISO 27001 Control 5.3) 21/10/2025
The VMO in ITIL 4: Aligning Work with Strategy and Value 14/10/2025
ISO 31000: Building Risk-Aware Culture Through Smarter Decisions 07/10/2025
Align BIAN and ITIL 4 for Capability-Based IT Governance 30/09/2025
No IT Security without Service Management: Integration Strategies for Resilience 23/09/2025
IT Security Needs Service Management: Exploring the Interdependence 16/09/2025
How to Measure Cybersecurity Effectiveness: KPIs, KRIs, and Business Impact 09/09/2025
Securing Agentic AI: Maturity-Based Cybersecurity Strategies 02/09/2025
How to Reduce Call Center Costs Without Losing Customer Trust 26/08/2025
Who Really Defines Project Success? It’s Not the Metrics 19/08/2025
ITIL 4 and Value Stream Mapping: A Smarter Way to Deliver ITSM Value 12/08/2025
Preparing for Post-Quantum Security 05/08/2025
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