How Do Customers Evaluate Your Organization?

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
13/01/2018 25 min
How Do Customers Evaluate Your Organization?

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Episode Synopsis

Colin Shaw and Professor Ryan Hamilton discuss how customers evaluate your organization. They do so buy looking at the interactions they have, but this is also affected by the 'Halo' that you project. What does this mean for your organization? How can you use this to improve your Customer Experience? Evaluate the people they are dealing with? What affects this evaluation? What do the organizations do? Brought to you by BeyondPhilosophy.com    

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