Caroline Biesalski introduces Jim Carlough in this episode, delving into the nature of leadership and whether leaders are born or developed. Jim shares insights on the continuous nature of leadership and common mistakes in building high-performing teams. The conversation covers navigating transformational change and the importance of maintaining trust. Jim offers valuable advice for new employees entering leadership roles and reflects on the mentors and influences that have shaped his career. Listeners are provided with Jim's contact information and a preview of his upcoming projects. The episode wraps up with Caroline's final thoughts and closing remarks.

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