About Karen Deis: When she began in the mortgage business, she never imagined that she would become a pioneer and an advocate for women in the mortgage business. In her small town, she was the first woman closing agent, the first woman loan officer, the first woman branch manager, and ultimately the first women-owned mortgage company with an all-female staff.Then something happened: her sister, co-owner of our company, was diagnosed with breast cancer. She couldn’t go on in the business without her, so they sold the company at a profit because of their huge client database and consumer-direct marketing strategies, which are still relevant today.Rather than going back to working as a loan originator, she realized her desire was to share and mentor other loan officers on how to increase THEIR mortgage business. She knew that she could help them be successful and make more money than they ever could have imagined.So she built and created online and live events for loan officers and she has been doing them for the last 22 years. Karen was the first woman contributing editor for Mortgage Originator Magazine. She also built and created Loan Officer Magazine in 2002, online seminars in 2004, Mortgage Girlfriends membership group in 2007, Mortgage Currency in 2008, and Mortgage Women Speakers Bureau in 2020. She has also written several books for mortgage loan officers, which include Little Book of Mortgage Scripts, Little Book of Mortgage Seminars, No Shiny Objects – 29 Timeless Mortgage Marketing Strategies, Dear Younger Me: 68 Women Share their Mortgage Business Advice, and more. Today, she considers herself semi-retired as she is still involved in speaking and coaching clients.She is a Junior Achievement instructor and Volunteer for Dress for Success, South Dakota.  Her husband and children are all engineers and she has 3 beautiful grandchildren. In this episode Steve and Karen discuss:Putting your mind in a toward state It’s still important to have personal connections Connection rather than competition Engaging people in social mediaKey Takeaways: When our mind is in a “toward state,” meaning we are moving toward something, we become more creative, more thoughtful, and even smarter. Our prefrontal cortex works and we reduce cortisol and stress. Many things have changed over the years, but what hasn’t changed is that it’s still important to have personal connections with people. Technology has made it possible to converse with people a lot easier but it’s better to go beyond that and engage people personally on a deeper level. People you do business with should become friends. Instill a spirit of camaraderie and collaboration with people. Encourage connection and not competition. In social media, ask questions that generate conversations. Reply back to those who comment individually. If it gets a little more involved, tell them you're going to send them a private message.  “Take care of your people. You have the ability to read how your people are feeling and what they’re thinking - you react to that as well.” - Karen DeisConnect with Karen Deis:Facebook: https://www.facebook.com/KarenDeis Website: https://karendeis.com/ LinkedIn: https://www.linkedin.com/in/karen-deis-7b91a66  Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: [email protected] notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

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