Marcus McCue is Guardian Mortgage’s Director of Mortgage Operations  and is an innovative results-driven leader. He began his career at Guardian Mortgage in 2002 as a mortgage loan originator, where he quickly became the company’s leading producer. Rather than keep the secrets of his success to himself, Marcus shared his knowledge in various management positions and helped multiply the company’s successes. Today, Marcus leads, mentors and coaches an experienced team of mortgage operations leaders who have supported and fulfilled a 100% increase in loan activity and funded volume since October 2019.Prior to joining Guardian Mortgage, Marcus served as vice president of commercial banking for a Dallas bank and as an Internet dot-com business executive. Brought up in a small Nebraska town, he came to Dallas in 1997 to attend Southern Methodist University (SMU) and has remained in the area his entire working career. When not focused on mortgage operations, strategy and initiatives, Marcus enjoys spending time with his four children, participating in a variety of fitness activities, and watching Nebraska Cornhuskers football. In this episode Steve and Marcus discuss:How to avoid conflict by assuming positive intentClearer communications between people and departmentsHow to initiate change and personal development in someone as a leader in the workplace Key Takeaways: You’ll be able to reframe the context of a person’s action if you assume that they are always trying to do their best.If you want engagement from people, hire engaged people.Don't only look out for yourself, be a team player; allow your teammates to be successful and celebrate their success.Strive for better communication and engagement in the workplace, especially in a remote-working situation.  “Reinforce positive intent. Always assume that someone is trying to do their best.” - Marcus McCue Connect with Marcus McCue: Website: https://www.guardianmortgageonline.com/LinkedIn: https://www.linkedin.com/in/marcusmccue/ Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: [email protected]  Show notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

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