With a career spanning more than 17 years, Jay Crowell has experienced firsthand the many challenges and changes of the mortgage industry. Throughout it all, he has stayed true to his core convictions of faith, integrity, collaboration, and selfless service. Jay is currently the Pacific Northwest Regional Production Manager for Cornerstone Home Lending. While Jay and his team have been widely recognized for their volume, Jay believes that the real value of what he does is based on much more than numbers and accolades. “My team and I share a passion to serve our clients and our community,” Jay says. “Home lending is our platform to positively transform lives and fulfill long-term goals through responsible, sustainable homeownership.”  In this episode Steve and Jay discuss:Staying top of mind with your customers, however you can do that.Leading off meetings with gratitude from everyone, always working the “gratitude muscle.”Keeping your work/life balance manageable, and helping your team do the same.Changing expectations to operate with more joy.  Key Takeaways: Come up with a plan and be consistent, don’t focus on being perfect.Make sure you have new, meaningful content in regularly scheduled meetings.Surround yourself with people who will make you better.Comparing yourself to someone else is unproductive. You are comparing your journey today with theirs yesterday which is not a fair comparison. “A wise man learns from other people's mistakes, they don't need to make the same mistake themselves. I really want to practice that, and we have people that want to learn from those situations, they don't have to make that same mistake.”  - Jay Crowell Connect with Jay:Instagram: https://www.instagram.com/team_crowell/Facebook: https://www.facebook.com/teamcrowellWebsite: www.TeamCrowell.comZillow: https://www.zillow.com/lender-profile/FredricCrowell/ Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: [email protected]  Show notes by Podcastologist: Strickland BonnerAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  

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