HR expert Erica Butler shares how leaders can rebuild trust, improve culture, and foster inclusion through authentic listening and consistent action on The Human Factor.
Chapters
(00:00:00) - The Human Factor(00:00:30) - The Human Factor(00:01:07) - What Happens to a Company Culture When Employees Don't Feel Heard(00:03:15) - How to Change a Toxic Work Environment(00:05:05) - Employees Need Anonymous Feedback(00:06:49) - 5 small steps a leader can take to improve how they listen(00:09:48) - The Human Factor: Diversity and Intercultural Intelligence(00:12:28) - What Does Inclusion Really Look Like?(00:13:53) - Undoing unconscious bias in hiring and promotions(00:16:01) - What are some of the practical ways to make the Diversity Initiative more(00:18:28) - Cultural Intelligence(00:22:33) - The Human Factor: Should Businesses Treat HR as an Administrative Department(00:25:01) - Are HR Leaders Becoming More Than Compliance Enforcers?(00:27:16) - How a Strategic HR Person helped a company succeed or scale(00:29:57) - How to Manage HR in a Small Company(00:32:42) - What Should an HR Team Prioritize?(00:36:03) - The Human Factor(00:36:49) - Why is Trust so Hard to Rebuild in a Broken Workplace(00:38:33) - What are some signals that a team doesn't trust its leadership?(00:39:49) - How to Earn Back the Employee Trust(00:44:31) - What Can a Leader Do to Change a damaged Culture?(00:46:28) - Humanization in the Human Factor

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