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Listen "EP. 48 Lynn Wise - The Power of Customer-Centric Strategies "
Episode Synopsis
🚀 New Episode Alert: The Power of Customer-Centric Strategies! 🚀
Join us on the latest episode of Home Service Hustle as we welcome Lynn Wise, CEO & Founder of Contractor in Charge. Lynn shares her incredible journey from starting as a dispatcher in the home service industry to leading her own successful business.
In this episode, Lynn discusses:
How understanding your team's roles is crucial for delivering a great customer experience.The surprising fact that only 20-25% of call volume consists of actual leads and how to manage this effectively.Strategies for optimizing your call handling process by dedicating resources to lead management and customer service.
Discover Lynn's expert insights on creating a customer-centric business model that not only improves service quality but also drives growth and profitability. Whether you're an industry veteran or just starting out, this episode is packed with actionable advice you won't want to miss!
🎧 Listen to the full episode now:
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Sam Wakefield and Ken Baden D2D
07/09/2025
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