Episode Synopsis "Vermont State Employees Credit Union – Using Human-Centered Design to Create Better Products and Services for Members"

In today's episode, we're joined by Yvonne Garand and Laurie Gormley from Vermont State Employees Credit Union (VSECU) to share how they designed a new product called Edge Pay. A debit card with the tagline "Security and savings when you pay with Edge," EdgePay was developed using the principles of human-centered design. Listen in to learn more about how VSECU designed this member-centered product! Enhance Your Financial Wellness Program We thank you for investing your time to explore how other credit unions across the country are addressing their members’ needs for financial wellness. If your financial institution is currently partnered with GreenPath and you would like to learn more about the variety of resources available, please reach out to your Partner Experience Manager or email the Partner Experience Team at [email protected]. If you are not yet partnered with GreenPath, consider joining the over 500 other financial institutions that are having an impact on a large scale by delivering a full spectrum of financial wellness services. Visit our website to learn more or contact us at [email protected].

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