Exceeding Customer Expectations, Part 1

The Great Canadian Aftermarket Podcast
19/05/2021 30 min
Exceeding Customer Expectations, Part 1

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Episode Synopsis

Every aftermarket business wants to exceed customer expectations. But what does that take during a pandemic, and in a new era of technology? Feat. J.D. Ney, automotive practice lead for J.D. Power Canada. Recorded live during The Great Canadian Aftermarket Trade Show running May and June 2021 at www.jobbernation.ca and www.indiegarage.ca.

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