How to Turn Every Customer into a 5-Star Review

15/10/2025 1h 2min Episodio 17
How to Turn Every Customer into a 5-Star Review

Listen "How to Turn Every Customer into a 5-Star Review"

Episode Synopsis

What’s the real secret behind earning 5-star Google reviews and loyal customers? It’s not discounts—it’s trust. In this episode of the GPS Podcast, we sit down with Ed Marchiselli, founder and CEO of The Seal, to talk about how service businesses can build credibility, earn authentic reviews, and win customers for life.
 
Key Takeaways:

How building genuine trust leads to long-term customer loyalty
How to ask for (and get) more Google reviews the right way
The connection between technician soft skills and reputation
How to handle negative reviews without hurting your brand

 
Learn more about The Seal: https://theseal.com/
Secure your spot at Violand's Business Planning Retreats before time runs out! https://violandplanning.com/
 
Listen on:
YouTube: https://bit.ly/4hJfqUz
Apple: https://apple.co/42EB8Vp
Spotify: https://spoti.fi/40Ne6ZW
Amazon: https://amzn.to/3Q3viW7
iHeartRadio: https://bit.ly/3Ene5o6
 
Follow us on socials!
Facebook: https://www.facebook.com/ViolandManagement
LinkedIn: https://www.linkedin.com/company/violand-management-associates
Instagram: https://www.instagram.com/violand_management/

More episodes of the podcast The GPS Podcast - Navigating Small Business Growth