These days the internet is full of critical views on modern communication. Some people feel that the pendulum has swung too far with all of us being over sensitive to speech, particularly the younger generations. It's fair to say that our societies can't thrive if we make it impossible to discuss matters truthfully and openly. But on the other hand, there is a place in our world for compassionate communication. We can disagree without being disagreeable, to paraphrase Barack Obama.
Of course this is easier said than done especially when we're busy, frustrated or stressed out. But remembering Stephen Covey's advice about 'seeking first to understand, then to be understood' goes a long way. Here are some ways we can connect with people first, before we correct, advise or convince. See full transcript here.
Photo credit: AI Generated.

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