Listen "Chapter 6"
Episode Synopsis
Steve Manuel, a seasoned financial professional, industry leader, and author of The Game Changing Advisor, has built a reputation on trust, strategy, and a client-first approach. From his early days as a stockbroker in San Francisco to coaching top-tier financial planners at SAFECO and USAA, Steve brings valuable insights into what makes a game-changing financial advisor.Chapter 6: How Clients ThinkTrust is described as the "glue of life" and a key foundation in financial advising. Can you share a real-world example of how building trust with a client led to a long-term, successful relationship?The idea that we "think with our hearts" challenges the traditional view of financial decision-making. How does understanding a client's emotions and behavioral biases change the way financial advisors approach planning?How can financial advisors apply the “Moneyball” approach—focusing on small, undervalued strengths—to help clients achieve their long-term financial goals? In this episode, Steve discusses:Build trust through consistent actions, active listening, and regular check-ins to deepen client relationships beyond businessTailor communication and planning by understanding clients' emotional and behavioral biasesFoster moments of connection that create lasting impact and strengthen long-term partnershipsUse data-driven strategies to uncover undervalued opportunities and challenge traditional advisory approachesModel effective behavior and stay committed to client goals to inspire confidence and long-term loyaltyConnect with Steve Manuel:Website: https://thegamechangingadvisor.com/Steve’s Book: https://www.amazon.com/dp/1964046483Show notes by Podcastologist: Angelo Paul TagamaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
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