Episode 130: How to Best Handle Customer Complaints: Seven Ways to Say You’re Sorry

12/05/2017 21 min
Episode 130: How to Best Handle Customer Complaints: Seven Ways to Say You’re Sorry

Listen "Episode 130: How to Best Handle Customer Complaints: Seven Ways to Say You’re Sorry"

Episode Synopsis

It’s inevitable that you’re going to disappoint someone and be forced to apologize. In this episode you’ll learn how the world’s best companies handle customer complaints and make certain they don’t happen again.