Listen "S2E5 - CQI Lessons From The Catskills EMS Incident"
Episode Synopsis
Bad patient care and customer service don’t usually happen in a vacuum. Can your CQI program identify and predict provider behaviors that may land your organization on the evening news? In this episode Paul and Kevin discuss how CQI can help prevent high visibility incidents and how your CQI program can be a leading indicator for such preventable behaviors.
More episodes of the podcast The G&A Way
S3E3 - Getting to The “WHY” in EMS CQI
29/04/2025
S2E8 - Sepsis And The Unwary EMS Provider
14/08/2024
S2E7 - How to CQI audit an EMS run report
08/07/2024
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