The Future of Commerce Podcast

The Future of Commerce Podcast

Por: FoC
Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.
209 episodios disponibles

Latest episodes of the podcast The Future of Commerce Podcast

Mostrando página 7 de 11

CX trends 2025: 7 ways brands can take their customer experience to the top 13/12/2024
Customer service trends 2025: Brands balance on digital beam of AI hype versus customer trust 13/12/2024
Government trends 2025: 5 priorities reshaping the public sector 13/12/2024
CPG trends 2025: Consumers at limit on rising prices; brands look to personalization, loyalty to spur growth 13/12/2024
Retail trends 2025: All eyes on AI as tough competition and price sensitive customers test industry 10/12/2024
Top 5 high-tech trends for 2025: Driving growth and transformation 10/12/2024
Gen Z in construction: Strategies to attract, develop, and retain the next generation of talent 07/12/2024
Clippy, I’ve got a feeling we’re not in Kansas anymore: AI copilots for your sales team 06/12/2024
Gen Z and Millennials are abandoning brands fast: Discover what’s behind it 05/12/2024
The future of CRM: The next evolution in customer relationship management 05/12/2024
E-commerce trends 2025: Top 10 insights and stats driving online shopping as AI goes mainstream 05/12/2024
If You Don’t Know Me By Now: The Rise of Consumer Identity 01/12/2022
It Gets Greater Later: Ageism + Gender in the Workplace 02/11/2022
"Difficult" Women: A Revolution Rises 14/09/2022
Industry vs. Art: Lacking Diversity is Expensive 29/07/2022
Leaving Room for Growth: Career Exploration 11/07/2022
Welcome to #SUBVERSIVEPOD 28/06/2022
Evolution of Shopping + Engagement 21/06/2022
Consumer Behavior: Viewing The Future 22/05/2022
Best customer service 2022: Service Rising 08/02/2022
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