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Listen "39. Customer Success - Managing Change"
Episode Synopsis
Growing your business and adding products and/or customers can be chaotic for startups. How do you manage customer success through that change? How do you proactively engage your customers, solicit their feedback, and set clear priorities as you scale? In this episode, Sarah Webber, VP Client Success at ClearGov, formerly with Constant Contact, discusses best practices for ensuring customer success during the chaos of growth.
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