Episode Synopsis "002 - Comcast's Frank Eliason: Creating a Better Customer Experience One Tweet at a Time"

Meet Frank Eliason, Comcast’s senior director in national customer operations and the man behind the Internet’s most advanced social media-based customer servce program.

Listen "002 - Comcast's Frank Eliason: Creating a Better Customer Experience One Tweet at a Time"

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• 002 - Comcast's Frank Eliason: Creating a Better Customer Experience One Tweet at a Time
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