Join Erin Rice from Process Street and Jen Bergren, an expert in knowledge management and onboarding strategy, as they explore how to create human-centered onboarding experiences that set new hires up for success.In this episode, Jen shares insights on why human connection is the missing piece in many onboarding programs, how to structure a 90-day onboarding plan, and why visibility into a role’s past work is crucial for new employees.Learn how to balance automation with personal touchpoints, create a structured yet engaging onboarding experience, and ensure new hires feel confident, connected, and valued from day one.

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