Listen "When B2B Goes D2C"
Episode Synopsis
As we’re all aware, COVID has turned the way we do business upside down. In episode 7, Andrew chats with Olivija van Heerwaarden, Marketing & eCommerce Manager at CWM Homewares, about her company’s experience on this rollercoaster. Olivija shares her insights and explains how CWM have found technology and innovation to be key - not only in weathering the pandemic, but emerging even stronger than before. Virtual showrooms, clickable catalogues, and a robust eCommerce platform are the kind of tools that have allowed CWM to stay agile and connected to their customers. But going from B2B to a D2C (Direct-to-Consumer) model isn’t as simple as you might think. Join Andrew as we discover the challenges of going D2C when your bread & butter is B2B! ************************************************************************************************ Connect with Andrew:· Email – [email protected]· LinkedIn – https://www.linkedin.com/in/andrew-rogencamp-42b0141a/
More episodes of the podcast The eCommerce Experience
Behind the Scenes of B2B eCommerce
15/10/2020
The Power of Sales Order Automation
12/08/2020
eCommerce IS the New Normal
03/06/2020
CX – Your Keys to Customer Retention
04/05/2020
The Two Flavours of B2B
11/03/2020
Trailer - The eCommerce Experience
02/03/2020