In this episode, Shelley speaks with Ishan Galapathy, an operational excellence (OpEx) strategist, about unlocking the potential of "quiet quitters"—those disengaged yet capable individuals waiting for a reason to stay.
Ishan, with over 25 years of experience across seven countries, helps manufacturing and supply chain businesses maximise their assets by engaging their workforce and enhancing productivity. Drawing on his engineering background in robotics and automation, Ishan emphasises the importance of solving operators’ problems to unlock hidden capacity.

He also shares insights from his book Unlock – Engage the seemingly disengaged, offering practical techniques for thriving in fast-paced, highly unionised environment.
Grab a copy of Ishan's book: https://ishangalapathy.com/books/advance/
Connect with Ishan: https://www.linkedin.com/in/ishangalapathy/
Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠
Work with Shelley: ⁠⁠https://shelleyflett.com ⁠

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