From Chaos to Control: The AI Shift in IT Asset Management

04/12/2025 53 min Episodio 13

Listen "From Chaos to Control: The AI Shift in IT Asset Management"

Episode Synopsis

The world of IT Asset Management (ITAM) is transforming — again. As companies race into AI, SaaS, and cloud computing, the entire foundation of license management and data accountability is being rewritten.In this episode of The Digital Shift, we sit down with Jeremy Boerger, Owner & Founder of ITAM Coaches, and author of Rethinking Information Technology Asset Management. Jeremy breaks down how the industry is cycling back from decentralized computing to massive cloud servers — and how this shift mirrors the mainframe era all over again.💡 Key Highlights:📦 The new AI + cloud licensing crisis reshaping ITAM🤝 The “Don’t Touch My Stuff” mindset hurting collaboration🚀 Low-code & automation tools cutting months-long ITAM projects to hours📊 Turning siloed data into trustworthy, actionable insights🤖 Preparing for “agenic AI” bots that will manage assets autonomously🏫 How micro-certifications are replacing costly enterprise programs🔥 Jeremy’s long-term vision: evolving ITAM into data administrationIf you’re an IT leader, CIO, or operations professional navigating cloud sprawl, compliance audits, or automation challenges, this episode will show you how to build the next-generation ITAM practice.🔔 Don’t forget to subscribe to The Digital Shift for conversations at the edge of innovation, technology, and business.👉 Subscribe: https://www.youtube.com/@DigitalShiftOfficial?sub_confirmation=1🏫 Skool: Become an automation expert — https://www.skool.com/smooth-automation-1830🧑 Guest Information:LinkedIn: https://www.linkedin.com/in/jeremyboerger/Website: https://www.itamcoaches.com/⏱️ Timestamps00:00:00 - Behind the Mic: The Conversation Begins00:09:28 - AI-Powered Marketing & Content Workflow00:12:24 - The Return to Centralized Computing00:15:34 - The “Don’t Touch My Stuff” Mindset in IT00:21:30 - Redefining ITAM as Data Administration00:25:01 - Building Brand Awareness Through Content00:29:25 - Tracking Engagement & Conversions00:31:11 - Micro-Certifications & Scalable Education00:34:16 - Breaking the Microsoft Audit Myth00:39:43 - AI & Automation in ITAM Tools00:43:31 - Low-Code Tools Reducing Project Timelines00:45:18 - Preparing for Agenic AI00:47:15 - The Importance of Coaching & Long-Term Vision00:53:43 - The Book That’s Changing ITAM + Final Takeaways#TheDigitalShift #ITAssetManagement #ITAM #AIinBusiness #Automation #CloudComputing #DataDriven #TechPodcast #DigitalTransformation #AI #SaaSManagement #SoftwareLicensing #ITStrategy #BusinessInnovation #DataManagement #LowCode #EnterpriseIT #CyberRisk #FutureOfWork #TechnologyLeadership

More episodes of the podcast The Digital Shift