Gabriel Hofmann chats with Dickie Ball from Summit Handpiece Repair about key insights into handpiece maintenance and repair. They discuss the pros and cons of refurbished vs. new handpieces, warranty issues, and the threat of counterfeits. The conversation covers cost vs. quality, types of servicing, and the importance of regular maintenance. They also explore the impact of PSI on equipment and the crucial role of staff in maintenance. Summit's added value services, including a free CE course and team development, are highlighted. The episode concludes with Summit's contact info and refurbished handpiece options.

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