What is the Difference Between Self Centric and Customer Centric Business Focus? Self-centric focus will never build a customer-centric business Is your org structure customer-centered? Many companies organize their sales, marketing, and service departments by: [1] products [2] regions They do this for efficiency or because such a structure is easier to manage. Business is about the exchange of value between a company and its customers. Customers don’t care if managing your company is easy for you. The only strategy to build a customer-centric business is to design your org structure around customer segments. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/

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