The CXPod

Por: Merete Medle & Joanna Carr
Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry.

Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.
89 episodios disponibles

Latest episodes of the podcast The CXPod

Mostrando página 4 de 5

CX Podden - Hvordan skape en action plan for kundefeedback? 17/08/2023
CX Podden - Sesongpremiere og nytt konsept! Dagens tema: Kan fokuset på kundesentrisitet ødelegge for et selskaps strategi? 10/08/2023
CX podden med Tonje Langtangen, tidl VP of CustomerCare & CX i Flyr, nå Head of CustomerCare i Fleks 15/06/2023
CX Podden, om Pride🌈 og Kundeopplevelse - en soloepisode 08/06/2023
CX Podden med Jørgen Schüren, Business Director,Customer Experience Management 01/06/2023
CX Podden med Hege Marie Brown, om Relational Experience vs Customer Experience 11/05/2023
CX Podden, med Jannecke Drangert-Hveding, grunnlegger av Kobra og CustomerC 04/05/2023
English Episode: CX Podden med Kristine Marhilevica Johansen, Global Director/Head of Customer Support at Ardoq 27/04/2023
CX Podden med Fahim Azimi Waaler 13/04/2023
CX Podden - påskehilsen 06/04/2023
CX Podden med Trine Smedheim, Product Manager for Personalisering og Eksperimentering i DNB 30/03/2023
CX Podden - Med Tage Leander Hansen fra AISTA 23/03/2023
CX Podden - Med Eirin Olsen, Country Manager for Rituals retail Norge og Danmark 16/03/2023
CX podden - Strategien er lagt og fokuset er der, men hva så? Hvordan starter man egentlig CX arbeidet? 09/03/2023
CX Podden - en liten "recap" så langt 02/03/2023
CX podden med Helen Rigamoti, CX utbildare for IHM Business School, Stockholm 23/02/2023
English Episode: CX podden with Suvi Lindfors, Co-founder and Sales Executive at Lumoa 16/02/2023
CX podden med Eirik Ekrann - om CX og merkevarestrategi, innsikt, analyse og litt til 09/02/2023
CX podden med Mette Hopsdal, om sammenhengen mellom medarbeider- og kundeopplevelser 02/02/2023
English Episode: CX podden, with Gavin Scott, host of The Customer Service Gold Dust Podcast 26/01/2023
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