Por: Rhian Huxtable & Richard Knight

Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers.

Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers.

Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties. 

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