The CX Podcast R&R

The CX Podcast R&R

Por: Rhian Huxtable & Richard Knight
Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers.

Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers.

Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties. 
69 episodios disponibles

Latest episodes of the podcast The CX Podcast R&R

Episode 83 - Taking CX to the next level with Alistair Tudor From Stephens' Scown Solicitors 29/09/2025
Episode 82 - How random is your CX? 08/08/2025
Episode 81 - How can one more coffee help your business in 2025? 14/03/2025
Episode 80 - Get great CX in your business in 2025 14/02/2025
Episode 79 - CX Top Tips from Wales with Mel Evans 19/07/2024
Episode 78 - Holiday CX with Lee Trowbridge 28/06/2024
Episode 77 - CX Data, what are the trends? 07/06/2024
Episode 76 - CX Change is the constant 28/03/2024
Episode 75 - The Changing Face of Legal CX with Lee Taylor 01/03/2024
Episode 74 - 2024...here we go! 26/01/2024
Episode 73 - CX review 2023 & predictions for 2024 14/12/2023
Episode 72 - It’s CXmas! (well, nearly) 09/11/2023
The CX Podcast R&R Episode 71 with Tony Day 19/10/2023
Is customer satisfaction in freefall? 07/09/2023
The CX Podcast R&R Episode 69 - A customer centric business model with Ollie Jackman 30/06/2023
The CX Podcast R&R Episode 68 with Jon Ducker 26/05/2023
Consumer Duty with Claude Weston 28/04/2023
Your brand and CX 29/03/2023
Who’s taking it to the next CX level in 2023? 22/02/2023
CX stuff that matters in 2023 23/01/2023
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