The CX Podcast

Por: Steven Van Belleghem
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.

Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
197 episodios disponibles

Latest episodes of the podcast The CX Podcast

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Steven's week 214: News about Apple, brand loyalty and more! 24/09/2021
Apple versus Xiaomi - Steven Van Belleghem with Pascal's China Lens 22/09/2021
Amazon versus Alibaba - Steven Van Belleghem with Pascal's China Lens 20/09/2021
Steven's week 213: News about Epic Games, Fake news and more! 17/09/2021
Steven's week 212: news about PayPal, Amazon Care and more! 10/09/2021
Steven's week 211: News about Tesla Bot, Amazon and more! 03/09/2021
Interview with Steven van Belleghem about customer centricity in internal processes 06/08/2021
Interview with Steven van Belleghem about customer centricity in product innovation 23/07/2021
Interview with Steven van Belleghem about customer centricity in customer service 09/07/2021
Steven's week 210: News about Lego, TikTok and more! 25/06/2021
Steven's week 209: News about Smart clothing, Amazon's 'Just Walk Out' and more! 18/06/2021
Steven's week 208: News about Pinterest, Starlink and more! 11/06/2021
Steven's week 207: News about Whatsapp, Amazon Sidewalk and more! 04/06/2021
Steven's week 206: News about Netflix, Google AI tool and more! 28/05/2021
Steven's week 205: News about Shein, Facebook Live Shopping and more! 21/05/2021
Steven's week 204: News about Apple, Facebook and more! 14/05/2021
Steven's week 203: News about Starlink satellites and Signal! 07/05/2021
Steven's week 202: News about Shopify, Robot Dog experiment and more! 30/04/2021
Steven's week 201: News about Walmart, AR shopping and more! 23/04/2021
Steven's week 200: Special episode 02/04/2021
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