The CX Leader Podcast | A resource for customer experience leaders

The CX Leader Podcast | A resource for customer experience leaders

Por: Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
340 episodios disponibles

Latest episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders

Mostrando página 3 de 17

Experiment and Explore 12/12/2023
Yes, It's Worth The Effort! 05/12/2023
Quick Tips Minicast: What is the Walker Loyalty Matrix? 30/11/2023
Every One is Part of the Whole 28/11/2023
The Value in the Machine 14/11/2023
Data and Design Make Great Experiences 07/11/2023
CX Horror Stories VI 31/10/2023
Put Me In, Coach! 24/10/2023
Quick Tips Minicast: How many questions should I have in my survey? 19/10/2023
Created with Customers in Mind 17/10/2023
Give Them That "A-ha!" Moment 10/10/2023
Let's Celebrate! 03/10/2023
Quick Tips Minicast: How can I improve my response rates? 28/09/2023
Consistently Good, Strategically Amazing 26/09/2023
Award-Winning CX 19/09/2023
Quick Tips Minicast: Is my sample size statistically significant? 14/09/2023
Everybody is a Consumer 12/09/2023
Encore: Convenience Trumps Price 05/09/2023
Encore: Stop, Start, or Change 29/08/2023
Encore: Starting from Scratch 22/08/2023
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