The CX Leader Podcast | A resource for customer experience leaders

The CX Leader Podcast | A resource for customer experience leaders

Por: Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
340 episodios disponibles

Latest episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders

Mostrando página 15 de 17

X4 Recap 19/03/2019
Buy-in From the Top 13/03/2019
Turn Back Time: The Creative Moments 06/03/2019
Turn Back Time 26/02/2019
Is B2B CX behind B2C? 19/02/2019
B2B vs. B2C 12/02/2019
The State of Customer Experience 05/02/2019
Human-centered Design 29/01/2019
Human Duct Tape 24/01/2019
The Evolution of CX 15/01/2019
Getting Back to Fundamentals 08/01/2019
The United States of CX 18/12/2018
Customer Success 11/12/2018
Customer-focused Training 04/12/2018
Read More Science Fiction 27/11/2018
The Personal Touch 13/11/2018
Convenience Trumps Price 06/11/2018
CX Horror Stories 31/10/2018
Making CX Work at Johnson Controls 23/10/2018
What's your "word-of-mouth" strategy? 16/10/2018
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